As we go into this New Year, I wanted to round up four problems you may face as a company leader in 2016 and offer my solutions to those problems. Whether you’re a small start up or a Fortune 500, these four pieces of advice have always helped me in growing and maintaining my businesses.
- How To Motivate Employees When They Don’t Want to Put in the Work – People are in the game for multiple reasons and the only way for you to understand that is to listen. Once you understand then you can set them up to be in a place for them to deliver on it. And that gives them incentive to always work their hardest for you, because you did it for them.
- Is the customer really always right? – When I have an angry customer, the very first thing I want to know is if they are right. I talk to the parties involved, and I get all the information possible that I can. In the end, someone has to make a call, and as the boss, that is probably going to have to be you.
- Meeting Client Demands and Agency Capabilities – If you’re a decision maker at an agency, or running a company yourself, and you’re disappointed because you’re not as good as some other company, or you’re jealous that they are doing something you’re not…stop it. Stop being jealous of their capabilities and go out and hire for your client’s needs. Find the people that are doing it and make them part of your team.
- Culture Comes From the Top, Including Bad Culture – I’ve talked a lot about how everything stems from the top when it comes to company culture. The way you act and behave in your company dictates a huge amount of how the culture will be.
Read more: 4 Common Company Problems and Solutions That Demand Attention [Medium]
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